Katherine Gould

Posts Tagged ‘luxury travel’

Las Vegas at the Bellagio

Wednesday, August 24th, 2011

Each year, Virtuoso holds the conference of all travel industry conferences in Las Vegas.  It’s called Travel Mart, and to say it’s an unforgettable experience is an understatement.  Over 3000 people attended this year’s event, which brings together Virtuoso suppliers and consultants from all over the world for an action-packed five days.

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Travel Mart is very important for Virtuoso travel consultants like me because it’s the ultimate opportunity to refresh my knowledge of the world’s best luxury properties and tour operators, learn about new ones, and network, network, network.  For four days, I sat at a table with other Brownell consultants and listened to the four minute updates each Virtuoso supplier was alloted to spend with us.  By the time it was done, over 300 of the best travel contacts in the business had visited my table and met with me personally.  It was an overwhelming and meaningful few days!

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Bellagio has hosted Travel Mart for the past several years, and it’s one of several Virtuoso properties in the Las Vegas area.  The property lived up to its reputation and my expectations. This hotel has it all:  location, beautiful common areas, a fantastic casino, many great shops and restaurants, excellent service, and comfortable rooms. It’s going through a major room overhaul as well, and the updated decor is decidedly chic and luxurious. The Virtuoso amenities at Bellagio include an upgrade to a Pool View room (12th floor or higher), two $20.00 breakfast vouchers per room per day, and one voucher redeemable for the guest’s choice of either four Spa Facility Passes valued at $116.00 or an $85.00 Olives Lunch Credit (one voucher per room, per stay).

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Here are the other Virtuoso properties in Las Vegas, all of which come with their own set of complimentary amenities when you book your stay through me:  ARIA Resort & Casino, Four Seasons Hotel Las Vegas, Mandarin Oriental Las Vegas, SKYLOFTS at MGM Grand, The SIGNATURE at MGM Grand, and Wynn Las Vegas.

South Beach: Everything you thought and more

Sunday, April 17th, 2011

I recently spent a long weekend in South Beach to become more familiar with the area and the numerous luxury properties available to the upscale traveler.  South Beach has been on my wish list for many years, and it was a thrill to personally experience the amazing hotels, restaurants, shopping, and people watching that have made this town famous around the globe.

Beachfront at The Ritz Carlton South Beach

Beachfront at The Ritz Carlton South Beach

I began my trip at The Tides, a boutique Virtuoso property best described on the hotel’s website as ”the diva of Ocean Drive.” Guests are greeted by good-looking bellmen dressed in all white and whisked into a beautiful lobby of cream, gold and beige.  A complimentary “Signature Drink” was immediately slipped into my hand, and in an instant, I felt like a movie star on vacation.

Lobby at The Tides

Lobby at The Tides

My husband and I opted to dine at the hotel’s sidewalk cafe, and the meal was truly incredible.  I enjoyed a fantastic mojito and fresh ceviche while watching the diverse crowd of locals and tourists from all over the world meander by.  Next up was a lazy afternoon on the beach, which was wider and cleaner than I ever imagined.  The water boasts the same turquoise hues of the Caribbean, and despite the large number of people enjoying its beauty, I never felt it was too crowded.

Enjoying the sun and sand of South Beach

Enjoying the sun and sand of South Beach

There are a number of different room categories offered at The Tides, and after seeing them all, I can honestly say there isn’t a bad room in the house.  Each room provides a direct ocean view, and the decor had a consistent “South Beach chic” vibe to it.  Because of my Virtuoso affiliation, my clients receive complimentary full breakfast for two daily, one lunch for two (up to $75 value), and a room upgrade if available.

Signature Oceanfront Studio Suite at The Tides

Signature Oceanfront Studio Suite at The Tides

My next stop was the Ritz Carlton South Beach, another Virtuoso institution in this town of  luxury hotels.  The staff greeted me in the typical Ritz Carlton fashion - with flawless professionalism and a true commitment to customer service.  The hotel is located literally steps from the best restaurants, shops and clubs in South Beach.  In addition to offering the only club level lounge in South Beach, it also has the only beachfront restaurant in town (called The DiLido Beach Club).

Prime setting at The DiLido Beach Club

Prime setting at The DiLido Beach Club

I cannot say enough good things about Club Level at the Ritz.  It is worth every penny!  The food presentations run all day long, and the wine, champagne, and spirits flow from lunchtime to bedtime.  The club lounge is located on the 10th floor, and wall to wall windows give guests spectacular views of both the beach and Biscayne Bay.

Cocktail hour at the Ritz Carlton Club Lounge

Cocktail hour at the Ritz Carlton Club Lounge

The rooms have a more traditional Ritz Carlton feel to them, and they are comfortable and well stocked. Virtuoso guests receive some excellent amenities here:  daily buffet breakfast for two, a $100 spa credit, and a room upgrade if available.  For travelers seeking the familiarity of the Ritz Carlton product and a central location, this hotel is an ideal choice.

Deluxe Lanai Pool View Room at the Ritz Carlton South Beach

Deluxe Lanai Pool View Room at the Ritz Carlton South Beach

I also spent some time at The Setai, a 135 room Virtuoso property of pure luxury.  Its Asian influenced decor is both serene and sophisticated, and some of the interior details are quite remarkable.  The lobby boasts a floor made up entirely of centuries-old brick imported from Shanghai, and the mother of pearl bar couldn’t be a swankier spot to enjoy your favorite martini.

Courtyard at The Setai

Courtyard at The Setai

I was particularly impressed by The Setai’s commitment to room quality.  Their rooms are in immaculate condition, mainly due to the fact that no interior is older than 365 days.  The hotel is constantly refurbishing and upgrades every room once a year:  a luxury few other properties in the world can afford. Guests have the choice of staying in either the main hotel or the new tower with larger 1, 2 and 3 bedroom suites.  Virtuoso amenities at The Setai include full buffet breakfast daily for two, a $100 spa credit, and a room upgrade if avaialable.

Studio Suite at The Setai

Studio Suite at The Setai

For spa lovers, The Setai offers some of the nicest treatment rooms in South Beach.  I especially liked their spa suites, which hold up to four guests at a time and are ideal for a girls’ getaway.  After relaxing at the spa, no stay at The Setai would be complete without spending time at one of their three pools.  Each one is maintained at a separate temperature, so depending on your mood and the weather, you can choose accordingly!

Spa Suite at The Setai

Spa Suite at The Setai

When I wasn’t checking out hotels, I spent my time in South Beach dining at fantastic restaurants and buying more than I should at some of their wonderful boutiques.  The town lived up to every expectation and exceeded it in terms of the friendliness of the people.  I met people from all over the world, and their warmth mirrored the warm sun of this tropical American paradise.  When can I go back???

The Power of Virtuoso

Sunday, December 28th, 2008
“What is Virtuoso?” It’s a question often asked by new clients and people who are unfamiliar with the world of luxury travel. Virtuoso is a prestigious, by-invitation-only network of the industry’s best travel agencies and travel providers worldwide. In total, there are only 300 Virtuoso agencies in the country, and Sterling Brownell (my firm) is one of them.

As a Virtuoso advisor, I leverage this exclusive network to bring tangible value to my clients. Complimentary upgrades, special amenities, privileged access and invitations to private events are just a few of the perks I’m able to deliver to my clients because of my affiliation with Virtuoso.

So when I’m asked the question of how booking travel with me is different from going online and doing it yourself, I simply answer “The power of Virtuoso.” Here’s an example of that power and the value it brings to consumers savvy enough to work with a Virtuoso advisor:

The Sanctuary at Kiawah Island Golf Resort on Kiawah Island, South Carolina

Pay for 2 nights and receive the 3rd night free

The Sanctuary at Kiawah Island Golf Resort on Kiawah Island, South Carolina is a Mobil Five Star oceanfront resort and spa located off the coast of Charleston. The hotel feels like a seaside mansion and captures the true essence of the beautiful south. It is an ideal getaway for both families and couples, and it offers a wide array of activities both on and off the beach. World class golf, tennis, dining, and a gorgeous spa are just a few of the ways guests can enjoy their time while staying at the Sanctuary.


Between now and March 4, 2009, clients booking through a Virtuoso advisor pay for two nights and receive the third night complimentary. It is an excellent deal and just one example of the many ways that Virtuoso advisors deliver exceptional value to their clients.

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